Shipping Policy

At MagLuna, we’re committed to getting your order to you as quickly and smoothly as possible. Below you’ll find details about our shipping process, handling times, and what to expect after placing an order.

Order Fulfillment

All MagLuna orders are fulfilled using Amazon Logistics, allowing us to leverage a reliable, fast, and secure fulfillment network.

Processing & Handling Time

Orders are typically processed and handed off to the carrier within same-day to next business day, excluding weekends and holidays.

Shipping & Delivery Time

Once shipped, orders are generally delivered within 2–5 business days. Delivery times may vary based on location, carrier volume, or external factors.

Delays & Peak Periods

Please note that delivery times may be extended during high-volume periods such as holidays, major sales events, or unforeseen carrier delays. While we do our best to ensure timely delivery, these circumstances are outside of our direct control.

Missing or Delayed Orders

If your order has not arrived within 10 business days from the shipment date and no alternative delivery timeframe was specified, please contact us so we can assist you.

You can reach our support team at support@magluna.com, and we’ll be happy to help track or resolve your order.

Thank you for choosing MagLuna — we truly appreciate your trust in our products.